At Cefiro Clothing (hereinafter “Cefiro”, “we”, “us”, “our” or “the Site”), we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, share and protect your data when you interact with our services, whether browsing www.cefiro.com.mx, making a purchase or communicating with us.

Changes to This Policy

We may update this Privacy Policy occasionally to reflect legal, operational or service changes. The most recent version will always be available on this page and will include the last update date.

Last updated: October 13, 2025

What Information We Collect

Information You Provide Directly

• Full name, email, shipping and billing address, phone number
• Order details: purchased products, payment methods, order number
• Account information (if you create one): username, password, security questions
• Contact information when you write to us or communicate with our team

Information Collected Automatically

When browsing our site, technical and behavioral data is collected, such as:

• IP address, browser type, device, language, access time, pages visited
• Use of cookies to improve experience, remember preferences and offer personalized content

You can configure your browser to reject cookies, although some functionalities may be affected.

Information We Receive from Third Parties

• Platforms such as Shopify (site and e-commerce management)
• Payment gateways (such as PayPal or Stripe) to process transactions
• Marketing, analytics or customer service tools

How We Use Your Information

• Process orders, manage shipments and returns
• Create and manage your user account
• Communicate with you for purchase notifications, changes, returns or support
• Send promotional content (if you accepted)
• Improve the site and user experience
• Detect fraud and ensure security

💡 If you are a European Union resident, we process your data under legitimate interest or consent (Art. 6 of GDPR).

Use of Cookies

We use cookies to:

• Remember browsing preferences
• Measure site performance
• Personalize the experience and show you relevant content or advertising

You can learn more about cookies at: https://www.shopify.com/legal/cookies

You can disable cookies from your browser settings. Some functionalities may not work properly if you do so.

Disclosure of Your Information

We share your information only when necessary, for example:

• With third-party providers and services that help us (Shopify, payment platforms, shipping, customer service)
• With business or marketing partners (if you gave your consent)
• When required by law or to protect our rights

We do not sell your personal information. We do not intentionally collect or share data from minors.

Security and Retention

We protect your data with appropriate security measures, although no system is infallible.

We retain your data only as long as necessary to provide the service or comply with legal obligations.

International Transfers

Your information may be processed outside of Mexico (for example, on Shopify servers or other providers). We use appropriate legal mechanisms for these transfers.

Your Rights

Depending on your country or region, you may have the following rights:

• Access your personal information
• Request correction, deletion or portability
• Object to the use of your data for advertising
• Withdraw your consent at any time
• Request that we stop sharing your information with third parties

To exercise these rights, write to us at contacto@cefiro.com.mx

Contact

For questions about this Privacy Policy or about how we use your information, you can write to us at:

📧 contacto@cefiro.com.mx
📍 Calle Salvia 42, Tulum, Quintana Roo, México, CP 77760

Additional Information for International Customers

California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information is collected
• The right to delete personal information
• The right to opt-out of the sale of personal information
• The right to non-discrimination for exercising privacy rights

European Union Residents (GDPR)

EU residents have rights under the General Data Protection Regulation (GDPR), including:

• The right to data portability
• The right to be forgotten
• The right to restrict processing
• The right to object to automated decision-making

Data Protection Officer

For privacy-related inquiries, please contact our Data Protection Officer at: privacy@cefiro.com.mx

This Privacy Policy is effective as of October 13, 2025.